BRIEF DESCRIPTION

I use both qualitative and quatitative research methods.

Some UX research techniques I use:

requirements & constraints gathering, affinity diagrams, competitor benchmarking, customer journey mapping, write user stories, persona, in-depth interviews, usability testing, remote usability testing, stakeholder interviews, field studies, heuristic analysis online survey, observations, analytics, open & closed card sorting.

Furthermore I write test scripts and recruit users.

Contact me for further information.

Two excerpts from a report on competitive benchmarking.