Health app

Note: Detailed information about this project will be limited because it is bound by NDA. In that respect, some of the descriptions are a bit undetailed.

The problem

A large number of people suffer from health conditions and struggle to manage their conditions daily.
Living day-to-day for people suffering from severe conditions can be difficult and often requires extensive knowledge and understanding of their surroundings.

The solution

A comprehensive app for mobile devices to manage the conditions on a daily basis.

My role

I led the entire app project, including conducting comprehensive UX research.
I worked with medical staff and users to ideate and provide feedback for the wireframing and prototypes I created. The documentation for the project was extensive and I worked with doctors, nurses, institutions, embassies and ministries on documentation, to mention a few.
During the project, I worked with a large number of people in different countries around the world.

Empathize with Users

For this greenfield project, I chose the Design Thinking Process that allows you to think big, wide and define the project.
I decided to start where the users were likely to be, so I went to hospital wards, observed, and listened to gain empathy and understanding of the context of use, behaviours and goals for the users. I found that both medical staff and patients struggled within the area I was researching.
I travelled abroad to attend the largest exhibition in Europe in the industry, to talk and listen to potential users, companies and medical staff.
This is just some of the research I did. It was very exciting and extremely valuable information I got from the multiple research techniques I used.

My responsibilities

  • UX design
  • UX research
  • Interaction design
  • UI design
  • Documentation
  • Product strategy
  • Ideation

Recognition

  • Received 2 government grants
  • Recommended by medical staff
  • Recommended by patients

Define the problem and ideate solutions

To ideate, I had the privilege to learn from a professor, as well as other medical staff about the conditions. This made it easier  to design a usable and highly desirable product. I also spent many hours reading medical books on the subject, which was very exciting and motivating.
As I was working with medical staff to learn more about the issues, I accumulated extensive research data that made it easier to define the core challenges and create a plan for the design process.
I created many sketches and prototypes and iterated this process numerous times. I was very grateful that medical staff, institutions and patients were so keen to try the prototype and being involved in the process.

Testing the design

The prototype was tested by many users, including medical staff, patients and institutions.
I worked with the Ministry of Foreign Affairs of Denmark and the Danish Trade Council for over six months working on a report about the app project.

Recognition

Awarded 2 government grants by The Ministry of Foreign Affairs and The Trade Council of Denmark.

Evaluation

The application has been evaluated by the Ministry of Foreign Affairs of Denmark
and The Trade Council, National institutions, physicians/doctors (practicing physicians, specialists, surgeons), patients, nurses, as well as an internationally recognized British specialist.

I am very impressed by the app because it makes scientific
knowledge about the condition easily accessible in everyday life scenarios,
both for patients, and on a medical level.

Carsten PedersenMedical specialist and surgeon in urology

There is a big demand for a tool like this app, both for suffers ....... but also for medical staff.

Jonathan BrostoffProfessor, Emeritus, London